Providing the highest quality customer experience.
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At Legacy Insurance, customer satisfaction is our priority. Take a look at what some of our customers have to say...
★★★★★ "Russell is a great agent with attention to detail. I have sent several of my clients to him and he really protects them and explains there policy thoroughly and most times saves them money. Work with Russell and you will be thrilled at the experience."
★★★★★ “I've worked with Russell Thater for years in the insurance business. He is an expert in personal lines insurance.”
★★★★★ "Russell is a man of integrity. He is a hard worker and will provide the best service for the price that he can find. He helped out a friend on a homeowner's policy and found better coverage than was offered at an online direct writer. You will love working with Russell!"
★★★★★ “Thater is detail-oriented, young, energetic, and reliable. He will save you more.”
— Varghese Planthara, Tax Analyst at Jos. A. Bank Clothiers
★★★★★ "Russell was great in assisting me through the insurance process for home, auto and flood policies. He made the process of both home and auto purchases very simple and was great to deal with. Never thought something so important could be made this easy, but he did it."
— Brandon Reider, Flippo Construction Company
★★★★★ "When shopping for a better rate for my insurance, Russell was the first person I called. He went above and beyond to help me get the very BEST rate while catering my policy to my needs. I am a real estate agent here in Maryland and I refer him to all of my clients. I couldn't ask for a more professional and responsive insurance agent; not to mention, he helped me save money on my policy!"
★★★★★ "I am elated with the outstanding customer service and inexpensive rates that Russell Thater brings to the table!!! Mr. Thater is a refreshing change to the insurance business. He is personable, honest, and a plethora of knowledge. Russell Thater truly goes above and beyond to ensure his clients satisfaction!!! I am a difficult client and never once did he make me feel like I was a burden, instead he made me feel welcomed. Trust me when I say that is not something you find every day. I hands down 100% recommend Russell Thater and Legacy Insurance to anyone looking to find an insurance carrier they can stay with for a life time!!!"