Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
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- KLKerri L., Havre de Grace, Maryland
“ We were in search of homeowner’s insurance and decided to sign up for car insurance as well, since their rate was significantly lower than our car insurance rate with Allstate. Russel was friendly, helpful, and very responsive, and we thoroughly appreciated our experience. I would highly recommend this agency. ”
- TMTim M., Havre de Grace, Maryland
“ Russ is a terrific, down-to-earth, family man who is honest and hard-working and cares about his customers. I recommend Russ at every opportunity. Russ has always gone above and beyond what any agent I’ve ever worked with would provide with prompt, exceptional service – and I’ve worked with quite a few in my banking and mortgage lending career. If you’re tired of waiting for your insurance company to get back to you, if you want an agent who treats you with respect and takes the time to answer any questions you have, Russ should be your insurance agent. ”
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- KKKirk K., Havre de Grace, Maryland
“ Russ provides the level of customer service that we use to expect from companies. Not only is he courteous, but he follows up with you to make sure the process runs smooth. His thorough review of my insurances enabled me to not only save money on my insurances, but he found gaps in my coverage that he then rectified. I wholeheartedly recommend Legacy Insurance and Russ Thater. ”
- DMdewayne m., Havre de Grace, Maryland
“ First of all let me start by saying THANK YOU….. My experience with Russell at Legacy Insurance Havre de grace was Excellent!!!! I saved so much money that my son and I was able to purchase vehicles. I have home Insurance with ERIE that allowed me to save more money. I highly recommend Russell for any insurance needs. He is very reliable and informative. ”
- SSShakira S., Havre de Grace, Maryland
“ Each experience with Russell Thater at Legacy Insurance Havre De Grace has been the best customer service ever! He is very knowledgeable, informative regarding the best coverages for your needs. Very professional and willing to assist at anytime. Russell offered me the most coverage for my current policies with affordable rates. The cheapest I have been paying for the past 16 years!!!! I referred several friends to Legacy Insurance Havre De Grave and they have been more than pleased with Russell’s work. If your looking for a persistent, friendly agent that offers the best Legacy Insurance of Havre De Grace is that place! ”
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- BABenjamin A., Havre de Grace, Maryland
“ Russ helped me to switch my car insurance and then add rental/homeowner’s insurance when applicable. He took a great deal of time to understand my needs and explain the coverage he could provide. Better price than anywhere else for equivalent coverage and he even found an extra discount for me. Trustworthy and very professional. ”
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- AMAmy M., Havre de Grace, Maryland
“ Russ does a wonderful job explaining the various policies. Choosing the right insurance carrier and plan is not easy if you aren’t “in the business.” But Russ took his time and helped us figure it all out. For the first time I actually understand our coverage! I highly recommend Russ for all of your insurance needs! ”
- TSTony S., Havre de Grace, Maryland
“I have been totally at ease and completely pleased with the service provided by Russ Thater at Legacy Insurance in Havre de Grace. From day one with meeting him at First Friday’s in HDG last fall, to the quote process and then finding that I could convert my car and homeowner’s insurance, plus add an umbrella policy, and still save money over Progressive, well I’m thrilled. In June we purchased a beach condo, and Russ was quick, thorough and highly competitive in providing coverage for that, and it’s great having everything “under one roof”. One phone call or e-mail, and all questions are immediately taken care of. ”